Refund Policy

Thank you for shopping with The Look By Lucy!  We want you to love your purchase and we know that not every purchase will fit and a return might be needed.  If a return is needed, please follow our return policy.

All merchandise must be returned unworn, unwashed and with all original tags attached.

All sale and jewelry items are FINAL SALE.

All returns must be postmarked within 7 days of the delivery date.

You are responsible for the shipping and handling of the return item(s).

A full refund will be issued minus the original shipping fees.

Please send all returns to the address below and include your name and order number on the outside of the package.

attn:  The Look By Lucy Returns Department

402 Blue Dragonfly Drive

Charleston, SC  29414